Policies

 

 

 

 

~ 50% of the total booking is required at the time of booking. The remaining balance is due 30 days prior to arrival date.

~ A signed contract, signed release of liability, and a valid photo ID is required.

~ Cancellations: A $75 fee applies to ALL cancellations. Additional penalties apply to all reservations cancelled inside of 60 days prior to arrival. 50% of the total booking will be charged to all cancelled reservation between 60 and 30 days prior to arrival. All reservations cancelled within 30 days of arrival forfeit entire reservation amount.

~ Payment information will be held for 45 days after departure in the case of damages or excessive utility usage.

~ A Transient Occupancy Tax of 12% is applied to all rates and fees.

~ Standard cleaning fees are taxable and range in price depending on the property.

~ All of our properties require a minimum stay. These can range from 2-7 nights.

~ High season’s rates & nightly minimums apply: May-October, All major and minor holidays, and special events.

~ Check-in is 4pm. Check-out is anytime prior to 11am.

~ Sonoma County quiet hours are from 9 pm – 9 am. Violation of the quiet hours can result in neighbors calling the police, fines and eviction without refund.

~ Maximum overnight and daytime occupancy are set by Sonoma County and are not negotiable! Failure to comply can result in eviction without refund, neighbors calling the police, and County fines.

~ Only one vehicle per bedroom allowed at each property. (No RVs, Motor-homes, Boats, Trailers allowed)

~ Not all properties are suitable for young children and/or pets. Prior approval is required. (Additional fees and signed agreements and/or release may apply)

~ All of our properties are Non-Smoking.

~ In line with County regulations, no music is allowed to be played outside at anytime.

~ None of our properties are permitted for special events. No gatherings over occupancy maximums are allowed.